PRIVACY NOTICE
1. Who we are
Pheonix is a virtual artist project developed under human creative direction.
This website and the Pheonix project are operated by:
Legal operator: CORPORATE GANGSTERS INTERNATIONAL
Project name: Pheonix
Email: mujaahidmasterstoyer@gmail.com
Country of establishment: Luxembourg
The legal operator identified above is responsible for deciding how personal information associated with this website is used.
2. Information we may receive
The website does not operate a mailing list and does not intentionally collect personal information for marketing purposes.
We may receive personal information when someone contacts Pheonix by email, including:
- Name
- Email address
- Organization or professional role
- Telephone number, if included voluntarily
- Information contained in the email and any attachments
- Records of subsequent correspondence
If a visitor purchases or downloads music through the website, we may also receive:
- Name and email address
- Billing country
- Order and transaction details
- Payment status
- Download information
- Customer-support correspondence
Payment-card details are normally processed by the selected payment provider and are not intended to be stored by the Pheonix project.
The website and its service providers may also process limited technical information, such as IP address, browser type, device information, pages viewed and cookie preferences.
3. Why we use personal information
Personal information may be used to:
- Read and respond to enquiries
- Manage press, radio, licensing and partnership discussions
- Consider creative collaborations
- Respond to Winning Mindset-related enquiries
- Process music purchases and deliver digital downloads
- Provide customer support
- Maintain transaction and accounting records
- Protect the website and mailbox from spam, fraud or misuse
- Resolve complaints or disputes
- Meet legal, regulatory, tax and accounting obligations
- Establish, exercise or defend legal rights
We will not add someone to a marketing list merely because that person contacted Pheonix.
4. Our lawful bases
Depending on the circumstances, we may process personal information because:
- It is necessary to respond to an enquiry or take steps before entering into an agreement
- It is necessary to fulfil a purchase or other contract
- We have a legitimate interest in operating and protecting the website, responding to genuine enquiries and managing professional relationships
- We are required to retain or disclose information by law
- The individual has given consent, where consent is required
Where processing relies on consent, that consent may be withdrawn at any time.
5. Who may receive personal information
Information may be processed by trusted service providers that support the Pheonix website and project, including:
- Bandzoogle, which hosts the website and provides website features
- The provider hosting hello@pheonixofficial.com
- PayPal, Stripe or another payment provider if music purchases are enabled
- Website analytics providers, if analytics are enabled
- YouTube, Spotify and other streaming or social-media services when visitors select or interact with their content
- Cloud-storage, security and technical-support providers
- Professional advisers where reasonably necessary
- Regulators, courts or public authorities where legally required
We do not sell personal information.
External websites and platforms operate under their own privacy policies.
6. International processing
Some website, email, payment, streaming and technology providers may process information outside the country in which the Pheonix project is operated.
Where required by applicable data-protection law, recognized safeguards will be used for international transfers.
7. How long we retain information
We intend to retain information only for as long as reasonably necessary:
- General enquiries requiring no further action: up to 6 months after the final response
- Active press, radio, licensing, collaboration or partnership discussions: while the matter remains active and ordinarily for up to 24 months after the final meaningful communication
- Contractual and rights-related correspondence: for the duration of the agreement and ordinarily for up to 6 years afterward
- Purchase, tax and accounting records: ordinarily for up to 6 years, subject to applicable legal requirements
- Spam, abusive or fraudulent messages: only for as long as reasonably necessary to protect the website and mailbox
Information may be deleted earlier when it is no longer required. A longer period may apply where necessary for a legal obligation, unresolved complaint, dispute or legal claim.
8. Email enquiries
Visitors may contact the Pheonix team at:
mujaahidmasterstoyer@gmail.com
Information contained in an email will be used to respond to the enquiry and manage any resulting professional relationship.
Email addresses and messages will not be added to a promotional mailing list without separate and explicit permission.
Visitors should avoid sending confidential, highly sensitive or unnecessary personal information.
9. Music purchases and digital downloads
If the website sells “Rise Again” or other digital content, transaction information may be processed to:
- Accept and confirm payment
- Deliver the purchased content
- Provide a receipt
- Respond to purchase or download problems
- Prevent fraud
- Maintain legally required financial records
Payment information will be processed under the privacy terms of the selected payment provider.
10. Cookies and embedded content
The website may use essential technologies required for security, page operation, checkout, digital delivery and remembering visitor preferences.
The website may also contain content or links from services such as YouTube, Spotify and other music or social-media platforms. Those services may collect information when visitors interact with their content.
Optional analytics and other non-essential technologies will be managed in accordance with applicable consent requirements.
Further information is available in the website’s Cookie Policy.
11. Security
Reasonable measures are used to protect personal information, including password-protected administration accounts, restricted access, secure website connections and reputable website, email and payment providers.
However, no website, email transmission or storage system can be guaranteed to be completely secure.
12. Your rights
Depending on the applicable data-protection law, individuals may have the right to:
- Ask whether their personal information is being processed
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion in certain circumstances
- Request restriction of processing
- Object to certain processing
- Request transfer of certain information
- Withdraw consent where processing relies on consent
- Complain to the relevant data-protection authority
To make a privacy request, email:
mujaahidmasterstoyer@gmail.com
We may request reasonable information to confirm identity before responding.
If the legal operator is established in the United Kingdom, individuals may also complain to the Information Commissioner’s Office.
If the legal operator is established in Luxembourg, individuals may contact the Commission nationale pour la protection des données.
13. Children’s information
The website is not designed to collect personal information from children.
Children should not contact Pheonix, make purchases or submit personal information without the involvement of a parent or legal guardian where required.
If we learn that personal information from a child has been collected inappropriately, reasonable steps will be taken to delete it.
14. External links
The website may link to music, video, social-media, payment and streaming services operated by third parties.
The Pheonix project is not responsible for the privacy practices of those services. Visitors should review each service’s privacy notice before providing personal information.
15. Changes to this Privacy Notice
This Privacy Notice may be updated when the website, service providers, payment arrangements or legal requirements change.
The latest version will be published on this page with a revised date.
16. Contact
Questions about this Privacy Notice or the use of personal information may be sent to:
Legal operator: CORPORATE GANGSTERS INTERNATIONAL
Project name: Pheonix
Email: mujaahidmasterstoyer@gmail.com
Country of establishment: Luxembourg